Policies

📦 Return Window

• Returns within 14 days from the date buyer receives the artwork.

📦 Return Conditions

• Flawless Condition: The artwork must be returned undamaged, unaltered, and completely free of signs of wear.

• Original Packaging: Buyers are required to pack the piece in its original, specialized shipping materials to avoid transit damage.

• No Unauthorized Returns: Buyers must contact the us first to secure written approval and instructions before mailing an item back.

🚚 Shipping Costs and Fees

• Buyer's Responsibility: The buyer pays all return shipping and transit insurance fees if they simply change their mind.

• Restocking Fees: 15% restocking fee applies to cover handling and processing fees.

Copyright

I retain all copyright to my art. Please do not copy, print or reproduce my work for resale without my permission. If you are interested in licensing/purchasing my art for resell, please contact me directly.

Contact Us

If you have any questions about our Policies, please contact us by e-mail service@phoenixflowart.com

We Do Not Share Your Information

Your trust is incredibly important to us. We do not sell, rent, trade, or share your personal information with outside companies, marketers, or third parties for their own commercial use.